Make sure:
- The files (images) you are trying to download have exactly the same extensions as set in the task properties (check the Image is a option). If you're not sure what type images on a web site are, right-click one and select Properties. A window showing the type of the image appears.
- The files are not discarded by a filter. The Log Window displays discarded files.
- If you try to download images (files) from a web site that requires login (e.g. Yahoo! Groups or MSN Groups) make sure that either you created the task from the web browser or logged in on the Login tab.
If Picture Ace reports that it scanned a few web pages but found nothing you should open the main window, select the task in question and look through the Log Window. Usually the cause of the failure can be easily determined from the log records.
If the log records don't show anything useful or you just don't understand what these records are all about, just right-click the Log Window and selectCopy Log onto the Clipboard. Paste it to an e-mail message and send it to us. We will try to find out the cause of the failure ourselves and reply to you as soon as possible.
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Source- Pictureace
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