Thursday, July 9, 2009

Nortel Unveils ACE Release 2.0


Nortel has introduced version 2.0 of the Agile Communication Environment (ACE) is the next generation software platform to drive business flexibility and productivity. The use of ACE, communication, instant messaging, voice, video, location and existence can quickly open Web services interfaces. These functions can be easily combined with the business processes and tools, such as customer relationship management, enterprise resource planning, global positioning systems or WiFi asset tracking, video surveillance, to create powerful new applications.

The company said version 2.0 also introduced, including the application does not rely on a desk for the VoIP network to provide high quality, but a single number access to employees of any type of mobile phone in any location. The new system is expected to be applicable to enterprises and multi-vendor telecommunications environment, because it integrates with third-party PBX systems.

ACE version 2.0 also introduces a new structure will work with IBM Lotus Sametime to provide support in 8.0.2 and the Microsoft Windows Server operating system and remote call control features, Microsoft Office Communications Server 2007. In addition, it has also brought a series of desktop tools for Microsoft Outlook and Internet Explorer.

In addition, Nortel has also introduced the issue of v3.5 of its media processing server (the Ministry of Public Security), a network-centric, voice self-service system design, to meet the needs of call center environment. based on the v3.5 version of the Ministry of Public Security 'natural language support capabilities, IBM and subtle voice engine - voice - providing an environment in which third-party application development and integration support to Avaya's AES Corporation.

The company also announced the launch of 7.0 global focal point for June 30. This is a SIP-based unified communications systems and service-oriented architecture, including features such as open interfaces, forecasting breath graphical user interface dial-up and command the focal point of the workflow.

No comments: